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Practice Management

Mrs Elaine Hemmings

The practice manager is responsible for the administration of the practice. She would be happy to hear your views and suggestions about the service offered by the practice.

Administration

Our administration team is responsible for patient referrals to community teams and hospitals, dealing with referral queries, dealing with patient records including summarising, financial claims and audit.

Reception

The receptionists provide an important link for patients with the practice and are your initial contact point for general enquiries. They can provide information on services and direct you to the right person depending on your health issue or query.

Our receptionists will assist you in making appointments, answering questions and offering help and assistance at all times. They also perform other important tasks such as taking messages and other information for the doctors, issuing repeat prescriptions and dealing with prescription queries, registering new patients and amending personal details.

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